How Genworth Handles Policyholder Services

In a recent short video about Genworth’s Long Term Care Insurance division, President and CEO Tom McInerney addressed the company’s approach to policyholder services.

Consumer Needs

McInerney expressed what a fantastic job Genworth does of meeting the needs of consumers looking to get coverage for long term care. They also perform well when the consumer is in the most need, which is when they are actually making a claim.

Genworth has a great reputation in the industry, according to McInerney, of paying claims reliably and helping guide claimants through the entire process. Whether that means explaining the benefits, helping initiate the claim, or choosing the right care setting, Genworth strives to help customers in a quick, efficient, and friendly manner.

Planning for Long Term Care

Long Term Care Insurance is something that more Americans need to be thinking about, as our life spans continue to get longer and the chances of needing care continue to go up. According to government estimates, 7 in 10 American seniors will need long term care at some point, so this isn’t a tiny risk we are talking about.

Planning for long term care can make all the difference in retirement, when spending anywhere from $40,000 to $80,000 a year for care simply isn’t feasible. Transferring that huge financial risk to the insurance company is a wise decision for anyone with a nest egg to protect.

Find Out More

Read more about planning for long term care or if you are interested in a quote, request one now. We will be in touch with you shortly to help you navigate the many different options for long term care and provide you with all the information necessary for you to make the most informed decision possible.

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