We speak with consumers every day, most of them interested in buying a Long Term Care Insurance policy. What we find is that many of them are overwhelmed or confused by their various options and therefore less willing to make a decision. That’s why we put so much time and effort into helping educate consumers about the different options and why it’s so important to plan ahead.

Shopping for Long Term Care Insurance is one thing that seems to be intimidating to people. Not only do …

In a recent short video about Genworth’s Long Term Care Insurance division, President and CEO Tom McInerney addressed the company’s approach to policyholder services.

Consumer Needs

McInerney expressed what a fantastic job Genworth does of meeting the needs of consumers looking to get coverage for long term care. They also perform well when the consumer is in the most need, which is when they are actually making a claim.

Genworth has a great reputation in the industry, according to McInerney, of paying claims reliably and helping guide claimants …